This Privacy Policy explains how CondoTaxAppeals.com, LLC ("CondoTaxAppeals," "we," "us," or "our") collects, uses, and shares information when you visit condotaxappeals.com (the "Site") or request our property tax appeal services. By using the Site, you agree to this Policy.
1. Information We Collect
Information you provide to us
When you submit a form, request a free analysis, or contact us, we collect the information you choose to provide, which may include your name, email address, telephone number, the name and location of your condominium building or association, the approximate number of units, and your role (for example, board member, property manager, or unit owner).
Information collected automatically
When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. This information is collected through cookies and similar technologies described below.
Information from associations and public records
When an association engages us for a tax appeal, we may receive or obtain information about the building and its units, including unit ownership, property characteristics, and county assessment and valuation data drawn from public records of the relevant Property Appraiser, Tax Collector, and Value Adjustment Board.
2. How We Use Information
We use the information we collect to:
- Respond to your inquiries and provide a free assessment analysis;
- Evaluate, prepare, file, and pursue property tax appeals;
- Communicate with you about our services, including by email, telephone, or text message;
- Operate, maintain, secure, and improve the Site;
- Comply with legal obligations and enforce our agreements; and
- Detect, prevent, and address fraud, security issues, and technical problems.
3. How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may share information in the following limited circumstances:
- Service providers. With vendors who perform services for us, such as website hosting, form processing, email delivery, and analytics, who are permitted to use the information only to provide those services to us.
- Appeal process. With county Property Appraiser offices, Tax Collectors, Value Adjustment Boards, appraisers, and other parties as necessary to evaluate and pursue an appeal authorized by an association.
- Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of CondoTaxAppeals, our clients, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- With your direction. When you ask us to share your information or otherwise consent.
4. Cookies and Analytics
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how visitors use the Site. We may use analytics providers to help us measure traffic and usage trends. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the Site may not function properly without them. We do not currently respond to "Do Not Track" browser signals, but we honor recognized opt-out preference signals where required by law.
5. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, including providing our services, maintaining business and financial records, resolving disputes, and complying with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. To exercise any of these rights, contact us using the information in the "Contact us" section below. We will not discriminate against you for exercising your rights, and we will verify your request before responding as required by law.
California residents (CCPA/CPRA)
If you are a California resident, you may have the right to: know and access the personal information we have collected about you; request deletion of your personal information; correct inaccurate personal information; and opt out of the sale or sharing of personal information. As noted above, we do not sell or share personal information for cross-context behavioral advertising. You may designate an authorized agent to make a request on your behalf.
Florida residents
Florida residents may have rights under the Florida Digital Bill of Rights, which can include the right to confirm, access, correct, delete, and obtain a portable copy of personal data, and to opt out of certain processing. Some of these rights apply only to businesses that meet specific statutory thresholds. We honor verifiable requests from Florida residents consistent with applicable law.
Other state privacy rights
Residents of other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sale, or certain profiling. We respond to verifiable requests as required by applicable law.
8. Marketing Communications
If you provide your contact information, you consent to be contacted by CondoTaxAppeals by email, telephone, or text message regarding our services. You may opt out of marketing emails at any time by using the unsubscribe link in any message, and you may opt out of text messages by replying STOP. Message and data rates may apply. Opting out of marketing communications does not affect communications necessary to provide services you have requested.
9. Children's Privacy
The Site and our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
10. Third-Party Links
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.
11. Where We Operate
CondoTaxAppeals provides services in the State of Florida and operates in the United States. The Site is intended for users located in the United States and is not directed to individuals in the European Economic Area, the United Kingdom, or other regions outside the United States. If you access the Site from outside the United States, you do so on your own initiative.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page. Your continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions about this Policy or wish to exercise your privacy rights, contact us at:
CondoTaxAppeals.com, LLC
2645 Executive Park Drive, Weston, FL 33331
Telephone: (954) 686-4471
Email: appeals@condotaxappeals.com